Refund policy

7-Day Refund Policy

We offer a 7-day refund policy from the date you receive your item. Refunds are only valid for products that meet our return conditions.

Conditions for Refund:

  • Refunds will not be provided for items that are burnt, broken, damaged due to body impact, or have screen damage.

  • To request a refund, you must provide social proof of the order receipt along with clear images of the item.

  • Once we receive the returned product, our audit team will inspect it. If the item meets the refund conditions, we will process a refund.

  • Approved refunds will be credited in full to your original payment method within 15 business days.

For any questions regarding your refund, please get in touch with us at +971 50 821 3585