PRODUCTS & COMPATIBILITY
Products & Compatibility
We sell both. Many of our laptops, desktops, and all-in-one PCs are professionally refurbished units from trusted brands like Dell, HP, and Apple. All refurbished products are tested and verified before dispatch. New accessories and peripherals are also available.
Yes. Every refurbished unit goes through a quality inspection process before being listed. Product condition and specifications are clearly stated on each product page.
Many of our laptops support RAM and SSD upgrades. Please contact us before purchasing if you need a specific configuration and we'll advise accordingly.
Most peripherals we carry (mice, keyboards, headsets) are compatible with both Mac and Windows. Compatibility details are listed on each product page.
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ORDERS & PAYMENTS
Orders & Payments
Simply browse our store, add items to your cart, and proceed to checkout.
We currently accept Cash on Delivery (COD) only. Payment is collected at the time of delivery.
Please contact us immediately at support@boctrading.com if you need to modify or cancel your order. We'll do our best to accommodate changes before the order is dispatched.
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SUPPORT
Support
You can reach us via email at support@boctrading.com or on WhatsApp. Our business hours are Sunday–Thursday, 9:00 AM–6:00 PM (GST).
Yes, we cater to businesses and bulk buyers. Please contact us directly to discuss pricing and availability for large orders.
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RETURNS & REFUNDS
Returns & Refunds
Returns must be requested within 7 days of receiving your order.
Items must be unused, in their original packaging, and free from physical damage, burns, or breakage.
Inform your customers about your brand. Make announcements, describe a product, or welcome customers to your store.
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WARRANTY
Warranty
We offer a 7-day warranty from the date of delivery on eligible products.
The warranty covers manufacturing defects on unused, unopened products. It does not cover physical damage, burnt components, or broken items.
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SHIPPING & DELIVERY
Shipping & Delivery
Yes, we deliver to all emirates across the UAE.
Standard delivery typically takes 2–5 business days depending on your location within the UAE.